PRIVACY POLICY

PRIVACY POLICY


This privacy policy sets out how Keith's Automotive Center uses and protects any information that you give Keith's Automotive Center when you use this website. Keith's Automotive Center is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Keith's Automotive Center may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 3/30/2009. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Reviews

Quote reviewicon

I called Keith's Automotive after my brakes started scraping a month after having them done somewhere else. After being told my caliper was bad and a $700+ quote I called Keith's and Adam was very helpful. After they looked at it Adam let me know it seized because my break line was swollen. He was able to transfer my brake warranty for the pads and rotors and along with a caliper and hose it was still well under $400. I'm thankful for their honesty, thorougness, and professionalism. If I let the other place change my caliper I would've been back in a couple days because they didn't tell me about the brake line being swollen and who knows how much money.

Quote reviewicon

My vehicle broke down on a long road trip in some random place along I-70. I looked for a mechanic with good review to tow my vehicle to it, and I was lucky enough to find Keith's Automotive Center. They went the extra mile and lent a helping hand when I was literally stranded in their small town. They got my car into a service bay on a same-day basis and got back to me with preliminary diagnosis before close of business. They continued to troubleshoot the next morning and gave me solutions with quotes that were accurate. They worked over the next week to keep me informed as to progress, and in every way they went above and beyond to make sure that I was taken care of, even helping me get squared away while I was in town and trying to figure out how to get home while I awaited repairs. They delivered their work faster than they had quoted and faster than I'd have expected. Then because I had to come back from out of town, Adam met me outside of normal hours to return the vehicle to me. These guys are trustworthy and pros.

Quote reviewiconProfessionalism

We broke down on our way home from Missouri. We live in Indiana, and the first shop that popped up was Keith's. They are vary professional, and they worked half the night to get our car fixed for us. Thank you guys so much for helping us! We made it back home and our car did great! I would 100% recommend this shop to anyone! Thank you guys so much again!

Partners

AAA (American Automobile Association)
ASE (Automotive Service Excellence)
IDENTIFIX
IATN (International Automotive Technicians' Network)
General Tires
Continental Tires
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Car Care Aware
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