Your Vehicle's Warranty Explained In New Car Care Council Video




A new video produced by the Car Care Council in conjunction with AutoNetTV Media (ANTV) focuses on consumers' rights to have their vehicles serviced at any automotive service and repair business they choose without affecting the warranty.



"It's a common misconception that only car dealers can perform the routine maintenance and repairs on a newer vehicle that is under warranty," said Rich White, executive director, Car Care Council. "This new video outlines the truth about vehicle warranties and assures consumers that they can have routine repairs performed by their local independent repair shop or do the work themselves without affecting the warranty."



The video explains that it is the law that independent repair shops can provide the services to maintain new car warranties and that consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was performed by a non-dealer.



Click here for more information from the FTC about auto warranties and routine maintenance.



For more information or to sign up for AutoNetTV Media, visit AutoNet TV.



Source: Car Care Council




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I called Keith's Automotive after my brakes started scraping a month after having them done somewhere else. After being told my caliper was bad and a $700+ quote I called Keith's and Adam was very helpful. After they looked at it Adam let me know it seized because my break line was swollen. He was able to transfer my brake warranty for the pads and rotors and along with a caliper and hose it was still well under $400. I'm thankful for their honesty, thorougness, and professionalism. If I let the other place change my caliper I would've been back in a couple days because they didn't tell me about the brake line being swollen and who knows how much money.

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My vehicle broke down on a long road trip in some random place along I-70. I looked for a mechanic with good review to tow my vehicle to it, and I was lucky enough to find Keith's Automotive Center. They went the extra mile and lent a helping hand when I was literally stranded in their small town. They got my car into a service bay on a same-day basis and got back to me with preliminary diagnosis before close of business. They continued to troubleshoot the next morning and gave me solutions with quotes that were accurate. They worked over the next week to keep me informed as to progress, and in every way they went above and beyond to make sure that I was taken care of, even helping me get squared away while I was in town and trying to figure out how to get home while I awaited repairs. They delivered their work faster than they had quoted and faster than I'd have expected. Then because I had to come back from out of town, Adam met me outside of normal hours to return the vehicle to me. These guys are trustworthy and pros.

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We broke down on our way home from Missouri. We live in Indiana, and the first shop that popped up was Keith's. They are vary professional, and they worked half the night to get our car fixed for us. Thank you guys so much for helping us! We made it back home and our car did great! I would 100% recommend this shop to anyone! Thank you guys so much again!

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